Shipping & Delivery

• All orders are produced using a print-on-demand system
• Order preparation takes 2–4 business days
• Delivery time:
  • Alexandria: 1–2 business days
  • Cairo & Giza: 1–3 business days
  • Other governorates: 2–5 business days
• Shipping fees are calculated at checkout based on the delivery address
• Free shipping offers may be available during promotions
• We deliver across all governorates in Egypt
• Orders are confirmed via phone call before shipping
• Orders may be delayed or cancelled if confirmation is not completed
• Please ensure your address and phone number are accurate

Returns & Exchanges

• Exchanges are allowed in the following cases:
  • Incorrect size
  • Product differs from what is displayed
  • Manufacturing or printing defect
• Exchange conditions:
  • Within 3 days of receiving the order
  • Product must be unused and in original condition
  • Original packaging is required
  • Shipping fees are covered by the customer unless there is a defect
• Returns are only accepted in the following cases:
  • Clear defect in the product
  • Wrong item received
• Return conditions:
  • Within 3 days of delivery
  • Product must be unused and in original condition
• Refunds are processed within 3–7 business days after receiving the returned item
• Non-returnable cases:
  • Custom-made products
  • Used or washed items
  • Requests after 3 days of delivery
• To request a return or exchange, contact us via messages or WhatsApp with your order number and product photo.